That'll Help

As an IT guy, many times have I experienced the heartbreak of user's whose e-mail has crashed and .PST has decided to go belly-up.

Frequently you can repair and get their e-mail back, but I've faced several occasions where this was just not possible.

Now there may be hope.

Microsoft is going to open up Outlook's .PST format under their Open Specification Promise. That's not only good news for developers, but it'll be great news for IT support people. I imagine there will be all sorts of new tools for going in and hacking .PST files in the near future.