“A computer is like an Old Testament god, with a lot of rules and no mercy”

Monday, January 12

It Just Keeps Getting Better

I may have mentioned at some point that my job function is changing.

I've been a desktop support manager for the IT department at my company for years. For the past few months, I've been phased into a new role. Yeah, when first told of this, it caused me quite a bit of consternation. "Am I not doing a good job? What am I doing wrong? Are they getting rid of me?" and a whole host of other questions have buzzed around my brain. It turns out, this is seen as a move up for me, a reward for years of hard work if you will. I'm being moved into an application support specialist role. What's that mean? It means, if it looks like software, it's my baby. Basically, I support every application except basic desktop stuff, and I'm supposed to be an expert in it. No sweat, right?

There's not been a lot of work so far that's come my way on this stuff. The apps have been behaving themselves. The same can't be said of the network and desktop apps. In an effort to be useful, I tried to help out the desktop support guys today and keep some of the heat they felt in the wake of our Exchange server fiasco off of them. Well, no good deed goes unpunished.

I got called up on the carpet for "not letting go" of my old desktop support role, and nothing I said could convince my boss that I really am letting go, but wasn't busy so I decided to help out. I can see his point, though. If I keep pulling their fannies out of the fire every time it gets painful, they'll always expect me to do it, even if I'm swamped. Also, it's hard for the organization to transition away from going to me for help with everything if I keep showing up to help with every little thing.

So I swallowed my pride, said "yes, sir" and pointed to the desktop guys for the rest of the day anytime anyone came up with a problem.

For the past few days, not only have I been sick, but my little girls have picked up something as well. They stayed home from school today with the Missus. Turns out they have a rotovirus. Don't ask, I don't know, but apparently it sucks and you just have to live through it. When I got home from my already stressful day, the Missus, tired from caring for these two all day (and last night) handed them over to me. I'm just now sitting down.

Ah, a day in the life of a modern dad. :-)

This was pretty much how my day went. How was yours?